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Service Engineer

We are looking for a Service Engineer who will be responsible for installing, maintaining, repairing, and troubleshooting medical simulators at our customer premises across India.

Key Responsibilities

Installation and Commissioning:

  1. Install and set up new medical equipment and Simulators according to manufacturer specifications and regulatory guidelines.
  2. Perform initial testing and calibration to ensure proper functionality.

Maintenance and Preventive Care:

  1. Conduct routine maintenance procedures on medical equipment and Simulators to ensure optimal performance and longevity.
  2. Develop and implement preventive maintenance schedules to minimize equipment failures and downtime.
  3. Keep detailed records of maintenance activities and equipment performance.

Troubleshooting and Repair:

  1. Diagnose equipment malfunctions and perform repairs promptly to minimize disruption to healthcare services.
  2. Utilize technical manuals, diagnostic tools, and software to identify and resolve issues.
  3. Coordinate with manufacturers’ technical support teams for complex repairs or replacements.

Quality Assurance and Compliance:

  1. Ensure that all medical equipment meets regulatory standards and compliance requirements, such as quality management systems.
  2. Conduct safety inspections and risk assessments on equipment to mitigate potential hazards.
  3. Stay updated on industry developments, technological advancements, and regulatory changes affecting medical equipment.

Training and Support:

  1. Provide training and technical support to Faculty or healthcare staff on the proper use, maintenance, and troubleshooting of medical simulators.
  2. Collaborate with other departments to enhance equipment utilization and user proficiency.

Customer Service:

  1. Build and maintain strong relationships with healthcare providers and facility managers.
  2. Respond promptly to service requests, inquiries, and emergencies to ensure customer satisfaction.
  3. Address concerns and provide proactive solutions to enhance the reliability and performance of medical equipment.

Requirements

  • Diploma/Bachelor’s degree in Biomedical Engineering, Electronics or Electrical Engineering, instrumentation or a related field.
  • Minimum experience – 2 years in servicing medical equipment, preferably in a healthcare or clinical setting.
  • Technical knowledge of medical simulator devices such as Patient simulators, surgical simulators, and Task Trainers are preferable.
  • Proficiency in troubleshooting complex electronic and mechanical systems.
  • Excellent communication skills and the ability to interact effectively with diverse stakeholders.
  • Detail-oriented mindset with a commitment to quality and safety.
  • Strong problem-solving abilities and the capacity to work independently or as part of a team.

To apply, please send cover letter and your CV to info@mavericksimulation.com

Date Posted : 24 March 2024

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